Refund policy

We offer refunds and exchanges on purchases made of the goods offered on our Website. To qualify for a refund or exchange, you must submit your request to us within 14 days of the delivery date by contacting us. We offer refunds and exchanges on any purchases made of the goods offered on our Website for any reason.

You are required to ship your purchased goods back to us to receive a refund or exchange. You will be responsible for shipping and handling costs on any purchases that you are requesting a refund or exchange on. Please ship your purchased item(s) to us at the following address:

Kite Jewels Inc.
PO Box 15047 Aspen Woods
Calgary, AB
T3H 0N8
Canada